Shipping and Cancellation Policy

  1. Processing Time:

    • Orders are typically processed within 1-3 business days after payment is received.

  2. Shipping Methods:

    • We offer standard and expedited shipping options. Shipping costs and delivery times vary based on the selected method and destination.

  3. Shipping Locations:

    • We currently ship to PAN INDIA. For specific shipping destinations, please contact us before placing your order.

  4. Shipping Confirmation:

    • Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to track your package's progress.

  5. Shipping Delays:

    • In the event of unexpected delays, we will promptly notify you and provide an estimated delivery date. However, we are not responsible for delays caused by external factors such as customs, natural disasters, or carrier issues.

  6. Shipping Charges:

    • Shipping charges are calculated based on the weight of your order and the shipping method chosen during checkout. Any applicable taxes or duties are the responsibility of the customer.

  7. Lost or Damaged Items:

    • We are not liable for any lost or damaged items during shipping. Please contact the shipping carrier to file a claim in such cases.

Cancellation Policy:

  1. Cancellation Period:

    • You may cancel your order within 4 days of placing it. After this period, cancellations may not be possible as the order may have been processed and shipped.

  2. Cancellation Process:

    • To cancel an order, please contact our customer service team at info@singhalmart.com with your order number. We will do our best to accommodate your request.

  3. Refund for Cancellations:

    • If the cancellation is made within the specified period, a full refund will be issued to the original payment method. Please allow 14 business days for the refund to be processed.

  4. Cancellation After Shipment:

    • Once an order has been shipped, it cannot be canceled. In this case, you may return the item(s) following our return policy.

  5. Exceptions:

    • Some products may be non-refundable or subject to a restocking fee. Please refer to the product description or contact us for more information.
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